They are delightful people and very hands on. They went above and beyond. There was a little snag on the day before closing due to the buyer's request to fix something. They took it upon themselves to get a handyman in the very next morning and take care of the issue. I could not recommend them enough. In fact I have recommended them and the people were very happy with the level of commitment and service.
They are kind, patient and great listeners. We first met Brian at an open house and he was a pleasure to talk to, he was not pushy but rather listened to what we were looking for. Soon after he introduced us to Suzanne, I described to her in detail what we were looking for and she said I will call you when I find it. She knew we were patient and she would check in with is every so often until the the perfect house for us came on the market. When it did, Suzanne called us first and said “I have the perfect house for your family” and she was right! We fell in love with the house the moment we stepped foot in it. She truly listened to us and waited until we found the perfect home. The negotiations were simple, the requests easy and the closing was seamless. Brian and Suzanne made us feel calm and comfortable throughout the entire process. They went above and beyond making sure everything was perfect. They gave us a driving tour of the neighborhood showing us the harbors, schools and the beaches. They have even continued to keep in touch and send us recommendations of wonderful places to eat, shop and visit since we are new to the area. They gave us housewarming gifts and they made us feel like family. They know everyone in the whole town and are spoken of highly whenever we mention their names. They always steer us in the right direction. If you are ready to buy or simply just looking, Suzanne and Brian are the team to call. They will listen and find you the prefect home and welcome your family into the neighborhood with open arms.
We've purchased homes in many states prior to coming here to New York and have worked with many buyer and seller agents. They are top notch in terms of knowledge, experience, patience. They are very active, compelling and savvy agents that are a joy to work with.
They were extremely professional, diligent, and knowledgeable while helping me with all aspects of my sale. They go above and beyond to assist you with all of your real estate needs!